Company Reduces Voltage by 8 Percent to Maintain Reliability
NEW YORK – Con Edison is asking customers in certain neighborhoods in northern Queens to conserve energy while company crews repair equipment.
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Con Edison has also reduced voltage by 8 percent in the areas as a precaution to protect equipment and maintain service as repairs are completed.
The area is bounded by the East River on the north, the Long Island Expressway on the south, the Nassau County line on the east, and the Grand Central Parkway on the west.
The area includes 130,000 customers in the neighborhoods of: Douglaston Manor, Douglaston, Little Neck, Bayside, Bay Terrace, Auburndale, College Point, Beechurst, Whitestone, Linden Hill, Queensborough Hill and Murray Hill.
Con Edison has asked customers in these areas not to use energy-intensive appliances such as washers, dryers, and microwaves until crews complete repairs. The company also asks customers to limit unnecessary use of air conditioning. If you have two air conditioners, use only one and set it to the highest comfortable temperature.
Customers can report outages and check service restoration status at www.conEd.com/reportoutage, or with our mobile app for iOS or Android devices, or by calling 1-800-75-CONED (1-800-752-6633). When calling, customers should report whether their neighbors also have lost power. Customers who report outages will receive updates with their estimated restoration times as they become available.
Customers can follow Con Edison on X (formerly known as Twitter) or like us on Facebook for general outage updates, safety tips and storm preparation information.
The equipment problems in these neighborhoods have no effect on the rest of the Con Edison system. The company is in communication with New York City Emergency Management.
